Interactive walkthrough
A Day Inside a Canadian Family Medicine Clinic
Follow an IMG through a typical clinic day. An illustrated, fictional scenario, not a recorded video.
Draft – Pending Clinical Review
Scene 1 of 8
Arriving at the Clinic
Receptionist (MOA)
"Good morning! How can I help you?"
Alex · IMG Observer
"Good morning. My name is Alex. I'm starting my observership today."
Receptionist (MOA)
"Welcome! I'll let your supervisor know."
Reception is usually staffed by Medical Office Assistants. A clear, friendly introduction helps them direct you.
Key takeaway: Introduce yourself clearly and state why you are there.
Follow a Patient Through the Clinic
A fictional patient journey. Workflows vary between Canadian clinics.
Stage 1 of 6
Patient Registration
MOA
"Good morning! Can I have your name and health card, please?"
Jordan (patient)
"Sure, it's Jordan Patel. I have a 10:00 appointment."
What is happening? The patient's identity, health card, contact details and reason for visit are confirmed.
Who is involved? Medical Office Assistant, patient
What should a new IMG learn? Accurate registration prevents chart mix-ups and is a patient-safety step.